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Common issues with the BMW X7's infotainment system

I recently purchased a BMW X7 and have been experiencing some issues with the infotainment system. Sometimes it freezes while using Apple CarPlay and I have to restart the car to get it working again. Other times, the audio cuts out randomly. Any advice on how to fix these problems?

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Answers (3)

J

Hi Samantha, sorry to hear about the issues you're having with your X7's infotainment system. These are actually common problems with this model. One solution is to try updating your software to the latest version. You can also try disconnecting and reconnecting your phone from the system. If these don't work, I would recommend taking it to a BMW dealership for further assistance.

S

Hey Samantha, I have also experienced these issues with my X7. One thing that has helped is making sure my phone is fully charged before connecting it to the system. It seems like low battery can sometimes cause these problems. Hope this helps!

C

Hi Samantha, I don't own a BMW X7 myself, but I work at a dealership and have seen these issues before. It's definitely worth bringing your car in for a software update and to have the system checked for any hardware malfunctions. Good luck!

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