How do I fix a faulty infotainment system on my BMW X3?

I have been having issues with my BMW X3's infotainment system, it keeps freezing and some features won't work. What steps can I take to fix this issue?

First, try restarting the infotainment system by pressing and holding the power button for at least 10 seconds. If that doesn't work, check for any software updates and install them if available. You can also try resetting the system to factory settings, but be aware that this will erase all personalized settings and data.