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How to fix a malfunctioning iDrive on my BMW 7 Series?

My iDrive on my BMW 7 Series keeps freezing and not responding to any touch commands. How can I troubleshoot and fix this issue?

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E

First, try resetting your iDrive by pressing and holding the volume button and the menu button for 10 seconds. If that doesn't work, try updating your iDrive software through the BMW Connected app.

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If the issue persists, it could be a hardware problem. I recommend taking your car to a certified BMW mechanic for further diagnosis and repair.

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