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Why is the air conditioning in my BMW X5 not working?

I just got my BMW X5 and the air conditioning seems to be malfunctioning. Even when I turn it to the lowest setting, it doesn't cool down the car. What could be the issue and how can I fix it?

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Hi Samantha, it sounds like there could be a problem with the compressor or the coolant level in your car. I would recommend taking it to a certified BMW mechanic to have it checked out and repaired if necessary.

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