Why is the BMW iX's wireless charging not working?

I just purchased the BMW iX and was interested in using the wireless charging feature. However, every time I try to charge my phone wirelessly, it doesn't seem to work. What could be the issue?

Make sure you are using a compatible device for wireless charging. Also, check if the wireless charging pad is properly aligned with your phone's charging port. You may also want to try restarting your phone and the car's Infotainment system.

If the above steps don't work, try cleaning the charging pad and your phone's charging port. Dust and debris can sometimes prevent proper charging. Also, check if your phone's case is too thick, as it may interfere with wireless charging.

It's possible that your car's battery is low or the car is not connected to a power source. Make sure your car is parked and turned off while charging wirelessly. If the issue persists, it's best to contact BMW customer support for further assistance.